Real Results, Real Impact
AI Success Stories
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Sample Case Studies
Case Study 1
Education Case Study 1: Georgia State University - AI Chatbot "Pounce"
Georgia State University implemented an AI-enhanced chatbot called “Pounce” starting in 2016 to support students through enrollment and academic challenges. The results have been extensively documented through randomized controlled trials.
Key Results:
- Students receiving chatbot messages were more likely to pass classes and less likely to drop other courses, with first-generation students earning final grades about 11 points higher than their peers
- Among non-first-year students, those receiving chatbot messages earned fall term GPAs 0.28 points higher
- Reduced summer melt from 19% to 9% through text-based engagement
- Increased likelihood of achieving a B or higher by 5-6 percentage points while reducing course dropout rates
Source
- Georgia State University News (2022), “Classroom Chatbot Improves Student Performance, Study Says” URL: https://news.gsu.edu/2022/03/21/classroom-chatbot-improves-student-performance-study-says/
Case Study 2
Education Case Study 2: Crown College - Predictive Analytics for Student Retention
Crown College in St. Bonifacius, Minnesota implemented a comprehensive predictive analytics system using Jenzabar Retention technology as part of a five-year persistence and completion project.
Key Results:
- Overall student retention increased from 90% to 94% of all eligible students between Spring 2015 and Spring 2019
- Freshman retention specifically improved from 84% to 89% of eligible students over the same period
- The system identified nine key risk factors and used logistic regression modeling to predict retention outcomes for incoming students
Source
- Jenzabar Blog, “Predictive Analytics Helps Increase Student Retention: A Case Study” URL: https://jenzabar.com/blog/predictive-analytics-helps-increase-student-retention-a-case-study